FAQ

We know the supplement industry is saturated with low quality products and it can be frustrating.

Our parent company, Fine Japan, has won numerous awards in Japan, China and Thailand for having some of the best beauty and wellness products available.

With 50 years of research and development, we pride ourselves in quality, effectiveness and purity for all of our products.

Yes! All of our products are made in Osaka, Japan. We hold the highest manufacturing standards to our production and have ISO9001, GMP and JAS Organic Certifications.

All of our products except the Radiant Renew Collagen Powder are vegan! The Radiant Renew is not plant based, it is made from marine collagen (fish).

All of them! We do not have any products that contain gluten at this time.

We recommend checking with your healthcare professional before starting any new supplement routine in combination with any medication.

Yes! We currently offer free shipping for any orders over $65.

You will receive a order confirmation with your tracking number shortly after placing your order. Please note it can take the carrier 24-48 hours to update the status on their websites. If you do not receive your confirmation email please contact sales@cranewellness.co and we will send it to you right away.

We ship mainly via USPS, or DHL / UPS for international orders. If you have an issue with the carrier selected during your order please contact us right away so that we can make the proper adjustments.

Please email christiana@cranewellness.co for wholesale inquiries, price lists, samples and quotes.

Are you an influencer, content creator, event planner, blogger, vlogger or publisher?

We would love to hear from you! Please contact christiana@cranewellness.co with your ideas or questions.

You can also go to https://cranewellness.grin.live to apply as a creator/social media influencer.